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Online Patient Access for booking GP appointments and ordering repeat prescriptions through the surgery website:  due to technical difficulties, it will not be possible to provide online appointment access from May, 2016 as previously indicated.  Until further notice, no new registrations will be accepted for this service.  Please note that this will not affect the online repeat prescription service due to start in May 2016.




Practice Management

Michelle Cowan

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Mrs Laura Macdougall - Administration Assistant

Mrs Josephine Fairbairn - Administration

Mrs Alison Burns - Medical Secretary

Mrs Alison McKeown - Medical Secretary


Mrs Fiona Bennie Head Receptionist

Margaret Allan

Denise Chateau-Loney

Maureen MacKay

Janette McCallum

Evelyn McKay

Elizabeth McKee

Avril Nisbet

June Struthers

Kathleen Wood

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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