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Noticeboard

Due to essential upgrades from the Health Board, the Practice will be operating as EMERGENCY ONLY on the AFTERNOON of THURS 9th November and the MORNING of FRIDAY 10th November. We will have no access to computers so please ensure you have enough medication to cover you during this time.

THE FLU VACCINE IS NOW AVAILABLE. IF YOU ARE ELIGIBLE PLEASE CONTACT RECEPTION OR BOOK AN APPOINTMENT ONLINE.

Online Patient Access for booking GP appointments and ordering repeat prescriptions through the surgery website:  due to technical difficulties, it will not be possible to provide online appointment access from May, 2016 as previously indicated.  Until further notice, no new registrations will be accepted for this service.  Please note that this will not affect the online repeat prescription service due to start in May 2016.

 

Practice Management

Michelle Cowan

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Laura Macdougall

Mrs Josephine Fairbairn

Mrs Alison Burns - Medical Secretary

Mrs Alison McKeown - Medical Secretary

Reception

Mrs Fiona Bennie  Head Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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